PETALING JAYA:

 Debt collectors now have an association to begin a new era of professionalism, regulatory compliance and ethical practices.

Za’ba Hasrin, president of the Association of Professional Debt Collection Agency Malaysia, in launching the body today, said there had been widespread concerns about aggressive collection methods, Bernama reported.

He said this led to the formation of the association to restore public trust through clear ethical guidelines that will ensure debt recovery remains firm yet fair, sustainable and respectful of the dignity of debtors.

https://www.freemalaysiatoday.com/category/nation/2025/06/26/debt-collection-industry-enters-new-phase-with-launch-of-association